Website Disclaimer & Privacy (GDPR compliant)

This website is the property of the Pollet Water Group.
Contact data:
Registered office:
Brouwerijstraat 14
8680 Koeklelare
Belgium

Phone: +32 51 58 88 88
Email: info@pwg.be
Company number: VAT BE0832.152.409
RPR Ghent, Veurne division
By accessing and using the website, you explicitly consent to the following general conditions.

Intellectual property rights

The content of this site, including brands, logos, drawings, data, product or company names, texts, images and so on, are protected by intellectual property law and belong to the Pollet Water Group or to other rightful parties.

Limitation of liability

The information on this website is general in nature. The information is not adapted to personal or specific circumstances and therefore cannot be regarded as personal, professional or legal advice to the user. The Pollet Water Group strives to ensure that the provided information is complete, correct, accurate and current. Despite this effort, errors may be present in the provided information. If the provided information contains errors or if specific information on this site or accessible via this site is not available, the Pollet Water Group will do its best to remedy this as quickly as possible. However, the Pollet Water Group cannot be held liable for any direct or indirect loss or damage arising from use of the information on this site. If you find errors in the information provided on this site, you can contact the site administrator.

The content of this site (including links) can be adjusted, modified or supplemented at any time without prior notification. The Pollet Water Group does not guarantee the proper operation of the website and cannot in any way be held liable for poor operation or temporary availability or unavailability of the website, or for any form of loss or damage, either direct or indirect, resulting from access to or use of the website. In no case can the Pollet Water Group be held liable with respect to any party whatsoever, either directly, indirectly, specially or in any other manner, for any loss or damage attributable to the use of this site or another site, in particular as a consequence of links or hyperlinks, including without restriction all losses, interruptions of work, and damage to programs or other data on the computer system, equipment, or other items of the user.

The website can contain hyperlinks to websites or pages of third parties or reference them indirectly. Placement of links to such websites does not in any way suggest an implicit approval of the content of such sites.
The Pollet Water Group explicitly declares that they do not have any authority over the content or other features of those websites and in no case can be held liable for the content or features of those sites or for any form of loss or damage arising from the use of those sites.

Applicable law and competent courts

Belgian law is applicable to this site. In the event of a dispute, only the courts of the Kortrijk District are competent.

Privacy policy

The Pollet Water Group processes personal data in accordance with this privacy declaration. For further information, questions or comments regarding our privacy policy, please contact the Pollet Water Group directly or via info@pwg.be.

Processing purposes
The Pollet Water Group collects and processes the personal data of customers for customer and order management (including customer administration, tracking of orders and deliveries, billing, monitoring of solvency, profiling, and sending marketing material and personalised advertising).

Lawful basis for processing
Personal data is processed on the basis of Article 6.1 [(a) consent,] [(b) (necessary for performance of a contract),] [(c) (necessary for compliance with a legal obligation)], [(f) (necessary to protect the legitimate interests of the company)] of the General Ordinance on Data Protection (Algemene Verordening Gegevensbescherming). [To the extent that data is processed on the basis of Article 6.1 a) (consent), the customer always has the right to withdraw their consent.]

Transfer to third parties
If necessary for achieving the stated purposes, the personal data of the customer will be shared with other companies that are directly or indirectly connected to the Pollet Water Group, or with another partner of the Pollet Water Group. The Pollet Water Group guarantees that these recipients will take suitable technical and administrative measures to protect the personal data.

Retention period
The personal data processed for customer management will be retained for the period necessary to comply with the legal requirements (including those related to accounting).

Rights with regard to viewing, correction, deletion, restriction, complaint, and transferability of personal data

The customer is at all times entitled to view their personal data and to correct their data or have it corrected if it is incorrect or incomplete, have their data deleted, restrict processing of their data, or submit a compliant regarding processing of their personal data on the basis of Article 6.1, including profiling on the basis of the provisions. Furthermore, the customer has the right to receive a copy of their personal data (in a structured, customary and machine-readable form) and to have their personal data forwarded to another company. In order to exercise the above-mentioned rights, the customer is requested to:

  • personally adjust the settings of their customer account; and/or
  • send an email to the following email address: info@pwg.be

Direct marketing
The customer has the right, at no charge, to object to any processing of their personal data for the purpose of direct marketing.

Complaint
The customer has the right to submit a complaint to the Committee for the Protection of Privacy (Commissie voor de Bescherming van de Persoonlijke Levenssfeer) at Drukpersstratt 35, 1000 Brussels, or by email to commission@privacycommission.be.

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